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Frequently Asked Questions

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General
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Technical Questions

What is Oxygen?

Oxygen is a plugin for WordPress that allows you to visually design your site, from header to footer, without needing to write any code. If you want complete control over the look and feel of your WordPress site, Oxygen is what you've been looking for.

What makes Oxygen better than Divi, Elementor, Brizy, Beaver Builder, and others?

There are a number of advantages to using Oxygen over the competitors. Primarily, users of Oxygen enjoy faster loading sites with cleaner markup, less bloat, and far more power in controlling the design and layout of their sites. Additionally, most competitors are "page builders", whereas Oxygen is a full-fledged site builder for designing your entire site, header to footer and everything in between.

Why is Oxygen faster/lighter/less bloated?

Oxygen is built on a principle of only loading what's needed, when it's needed.

Other page builders load hundreds (or thousands) of kilobytes on blank pages. Oxygen only loads about 90 kilobytes on a blank page.

Oxygen also outputs very clean HTML code. Whereas other builders generate large numbers of nested divs for simple content, Oxygen generates no unnecessary divs.

You can see more information on our comparison chart.

How much does Oxygen cost?

Oxygen starts at $129. You can view our pricing at https://oxygenbuilder.com/pricing/.

Can I use Oxygen on client websites?

Yes. Your license is valid for unlimited sites that you design, whether they're for you or someone else.

How does the free Breakdance license work for Oxygen users?

As a special promotion and a courtesy, some Oxygen users are entitled to 1 free year of Breakdance, our parent company's new visual site builder for WordPress.

You qualify for a 1 year Breakdance license if you meet one of the following criteria:

  • You bought any Oxygen license prior to November 30th, 2023
  • You bought the Oxygen + Breakdance bundle

How The Free/Bundled Breakdance License Works

Your Breakdance license has an automatically assigned expiry date of 1 year from your qualifying Oxygen purchase. This period begins immediately, whether you claim your Breakdance license immediately or not.

Example: If you buy Oxygen + Breakdance on January 1st, 2023, your Breakdance license expires on January 1st, 2024. If you wait 6 months to claim your Breakdance license, you’ll only get to use Breakdance for 6 months before the license expires.

How Do I Lock In The Current Breakdance Price For Future Renewals?

The Breakdance license included with your Oxygen purchase does not lock in the price for future renewals of your Breakdance subscription.

The only way to lock in the current price for future Breakdance subscription renewals is to buy a separate, paid Breakdance license.

If I Buy A Paid Breakdance License, What Happens To My Free Year?

If you choose to buy a paid Breakdance license to lock in the current price, the remaining time on your 1-year license will be applied as a credit to next year’s renewal of your paid license. This credit is calculated based on how much time is remaining on your free license at the time that you purchase your paid license.

Example 1: If you bought the Oxygen + Breakdance bundle on December 12th, 2022 and bought a paid Breakdance license on December 12th, 2022, your paid Breakdance license would renew for $0 on December 12th, 2023.

Example 2: If you bought the Oxygen + Breakdance bundle on December 12th, 2022 but waited to buy a paid Breakdance license on June 12th, 2023 (6 months before your 1-year license’s expiry date), your paid Breakdance license would renew at half-price on June 12th, 2024.

All credits and calculations will be performed automatically within our system. Note that credits toward your paid license's renewal are not reflected in the license's renewal date. This is normal.

Is there a free trial?

You can fire up a full featured demo site at https://oxygenbuilder.com/try. We also offer a no questions asked 60 day money back guarantee. If you're unhappy with Oxygen for any reason, e-mail support@oxygenbuilder.com requesting a refund and we'll issue it for you.

Will my theme work with Oxygen?

No. Oxygen completely disables the WordPress theme system. This means that while your theme won't conflict with Oxygen, its styles and layout also won't be applied to your site while Oxygen is active.

Does Oxygen work with WooCommerce?

Yes. Oxygen has an official WooCommerce integration, which you can learn about on our WooCommerce tour page.

Does Oxygen work with Advanced Custom Fields and Toolset?

Yes, Oxygen has integrations with both. Check out our Toolset documentation and our ACF documentation to learn more.

What is Oxygen?

Oxygen is a plugin for WordPress that allows you to visually design your site, from header to footer, without needing to write any code. If you want complete control over the look and feel of your WordPress site, Oxygen is what you've been looking for.

How much does Oxygen cost?

Oxygen starts at $129. You can view our pricing at https://oxygenbuilder.com/pricing/.

Is there a free trial?

You can fire up a full featured demo site at https://oxygenbuilder.com/try. We also offer a no questions asked 60 day money back guarantee. If you're unhappy with Oxygen for any reason, e-mail support@oxygenbuilder.com requesting a refund and we'll issue it for you.

Can I use Oxygen on client websites?

Yes. Your license is valid for unlimited sites that you design, whether they're for you or someone else.

Will my theme work with Oxygen?

No. Oxygen completely disables the WordPress theme system. This means that while your theme won't conflict with Oxygen, its styles and layout also won't be applied to your site while Oxygen is active.

What makes Oxygen better than Divi, Elementor, Brizy, Beaver Builder, and others?

There are a number of advantages to using Oxygen over the competitors. Primarily, users of Oxygen enjoy faster loading sites with cleaner markup, less bloat, and far more power in controlling the design and layout of their sites. Additionally, most competitors are "page builders", whereas Oxygen is a full-fledged site builder for designing your entire site, header to footer and everything in between.

What license is Oxygen released under?

Oxygen is 100% open source and licensed under the terms of the GPL v2. You can read our license at https://oxygenbuilder.com/license.

Does Oxygen work with WooCommerce?

Yes. Oxygen has an official WooCommerce integration, which you can learn about on our WooCommerce tour page.

Does Oxygen work with Advanced Custom Fields and Toolset?

Yes, Oxygen has integrations with both. Check out our Toolset documentation and our ACF documentation to learn more.

Does Oxygen work with multilingual plugins like WPML and Polylang?

Sometimes. Oxygen isn't officially compatible with any multi-lingual plugins, but it does work in some cases depending on how you've set things up. We highly recommend trying your chosen multilingual plugin on a demo site.

Does Oxygen work with ...?

Yes. Oxygen works with most plugins, and allows you to style plugins using the Selector Detector feature. It also lets you insert third-party shortcodes, enclosing shortcodes, and PHP for incorporating plugin generated content into your Oxygen designs. Note that plugins that require you to use a child theme for templating will necessitate the use of pure CSS for styling the plugin output, since Oxygen doesn't use themes.

Why is there a white gap on the right side of my site when viewed on mobile devices?

This is normally caused by some element on your page that's too wide. When you set element widths in px values, they don't scale. If you have an element that's 500px wide but the viewport is only 300px wide, you'll end up with a white gap on the right side of your site.

In some cases, it can be caused by an element that's animated in from the side using the Animate on Scroll feature. You can tell if this is the case, because the gap will go away once you've scrolled to a certain point on your page. If that seems to be the cause, you can add overflow: hidden to the container of the animated element to fix the issue.

If you're unable to identify the problem yourself, please e-mail support@oxygenbuilder.com and we'll be glad to assist.

How do I migrate my site?

We recommend using a plugin such as All In One WP Migration. Using this plugin, it's very simple to create a .wpress file from your site, and then upload it on the target server.

You can also manually migrate by following the instructions in our Importing & Exporting documentation.

Which browsers does Oxygen support?

You can use Oxygen on any modern browser, but we recommend using Google Chrome for the best performance.

Sites built in Oxygen also work on any modern browser. Internet Explorer does not follow modern practices when handling the display of Flexbox elements, so there may be some adjustments needed if Internet Explorer support is critical to your website.

Why is Oxygen faster/lighter/less bloated?

Oxygen is built on a principle of only loading what's needed, when it's needed.

Other page builders load hundreds (or thousands) of kilobytes on blank pages. Oxygen only loads about 90 kilobytes on a blank page.

Oxygen also outputs very clean HTML code. Whereas other builders generate large numbers of nested divs for simple content, Oxygen generates no unnecessary divs.

You can see more information on our comparison chart.

How do I add custom CSS or PHP to my site?

Oxygen has a Code Block element that allows you to write CSS, PHP, HTML, and JavaScript directly in the builder.

If you want to write a custom stylesheet, you can do so under Manage > Stylesheets in the builder.

You can also add custom CSS to individual elements at Advanced > Custom CSS in the Properties Pane.

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