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This topic contains 1 reply, has 2 voices, and was last updated by  Hayden Pepper 2 days, 1 hour ago.

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  • #85272

    shellymissa
    Participant

    When you cannot receive emails from anyone or through specific senders, it’s due to an AOL issue.
    And to fix this error:

    Firstly, make sure you’ve upgraded from older AOL desktop to Desktop Gold. In case, you’re still using older Desktop version, it’s time to download Desktop gold and install it.
    Secondly, check that the person is using your correct email address. Followed by this, check if the mails are received in the spam folder.
    In case, the spam folder has the emails, shift them to inbox by selecting the “Not Spam” button.
    However, if none of the issues relates to your AOL mail problems then, most probably your AOL is rejecting/blocking those emails. So, re-configure your outgoing SMTP settings to resolve the issue.

    For this, go to Account Properties -> Delivery Options tab-> Select Requires Authentication checkbox->click Setup button-> click OK to return on previous window.

    Next, select the “Advanced” button to open email settings. Now, reconfigure the outgoing SMTP as follows:

    IMAP server address: imap.aol.com
    Username: Your AOL email address.
    IMAP password: Your AOL Mail password
    Port: 993
    IMAP TLS/SSL required: yes

    Enter the below-defined SMTP settings to combat ‘AOL blocking emails’ error.
    Incoming Mail Server: imap.aol.com
    SMTP Outgoing Server Address: smtp.aol.com.
    Port: 587
    SMTP Username: Your AOL email address
    SMTP password: AOL Mail password

    After making necessary changes in AOL mail, in case the issue still persists, then go for advanced troubleshooting.

    To check the steps in detail, refer the advanced troubleshooting guide to resolve AOL not Receiving Emails Problem

    https://www.aolhelpnumber.com/aol-not-receiving-emails

    #86356

    Hayden Pepper
    Participant

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